Legal

Refund Policy

Overview

Titanline offers a straightforward refund on the first month of subscription. There are no hidden conditions beyond what is stated here.

When a refund is available

You cancel your subscription within the first 30 days of your initial payment.

You request the refund at the point of cancellation or promptly after.

When a refund is not available

Cancellations made after 30 days from the initial payment date are not eligible for a refund.

Renewals after the first billing period are not refundable. Cancel before the renewal date to avoid being charged.

Refunds are limited to one per customer.

How to request a refund

Contact Titanline directly through the support contact on the website. State your account email and the reason for cancellation. Refunds are processed within a reasonable timeframe and returned to the original payment method.

Subscription reinstatement

If you cancel your subscription and change your mind, you can reinstate it within 30 days at no additional cost. Your account and data will be restored to the state at cancellation.

Reinstatement after 30 days requires a new subscription and is treated as a new billing cycle. The one-time refund eligibility does not apply to reinstated subscriptions.

The refund window exists because we want subscribers who stay to have chosen to. If the first month does not work for you, you should not be charged for it.